Research shows we systematically underestimate how positive social interactions feel, so we avoid them; but testing this fear reveals connection is a choice worth making.
Despite decades of evidence that humans thrive on social connection, research by Nicholas Epley reveals a striking contradiction: we routinely avoid reaching out because we systematically underestimate how positive these interactions will be. Through over 100 experiments with more than 30,000 participants, he found that people predict solitude will be more pleasant than conversation, yet random assignments show that connecting with strangers actually makes commutes and daily encounters more enjoyable. This "misplaced pessimism" extends beyond small talk to compliments, gratitude, kindness, asking for help, and honesty—in every case, recipients respond far more favorably than the initiator expects. Epley’s own life transformed when he applied this data-driven courage, from becoming more open with strangers to saying yes to adopting his daughter Lindsey. The core lesson is that social connection is a choice we make, not something that happens to us, and we should test our fearful predictions rather than trust them.
Load the full timestamped transcript on demand and click any time to jump in the video.